Shoppers Stop Limited

₹441.2+0.50%Dec 15, 3:45 PM IST

SHOPERSTOP•Retail Trade•Department Stores

Current Price

₹441.2+0.50%

Dec 15, 3:45 PM IST

Market Cap₹4,847.13 Cr

Business Overview

Shoppers Stop Limited operates through 4 main business divisions including Premiumisation, About Shoppers Stop, Experiences, Business Segments.

Business Hierarchy Structure for Shoppers Stop Limited

Shoppers Stop Limited
- Premiumisation
  - Elevating Premium Retail
    - Key Pillars of Shoppers Stop’s growth strategy
      - Redesigned store formats
      - Expanded premium brand portfolio
      - Strengthened digital integration
    - Adapting to External Market Trends
      - Expand premium brand offerings
      - Integrate digital and in-store experiences
      - Create engagement-driven spaces
    - Role of Beauty in Growth Strategy
    - Contribution of Non-Apparel Categories
    - Approach to Store Expansion and Profitability
    - Outlook for the Coming Year
  - Elevating the Art of Premium Shopping
    - Exclusivity (Flagship Stores, Premium Brands, Private Labels)
    - Engagement (Makeovers, Masterclasses, Glamfluencer)
    - Innovation (Virtual Try-Ons, AI Driven Insights, Omnichannel Integration)
    - Interactive and Experiential Shopping
    - Sensory-Driven Store Designs
    - A Space to Socialise and Unwind
    - Personalised Engagement
- About Shoppers Stop
  - House of Iconic Premium Brands
    - Crafting Consumer Journeys Through Curated Experiences
    - Department Stores (112)
    - Cities (70)
    - Beauty Stores (85)
    - First Citizen Member Base (12.3 Mn)
    - INTUNE (71)
    - Customer Footfalls (48.2 Mn)
    - HomeStop (11)
    - Premium Brands (500+)
    - Airport Stores (20)
  - Vision
  - Values
    - Innovation
    - Integrity
    - Inclusivity
    - Growth
    - Digital Mindset
    - Agility
    - Respect
- Experiences
  - Where Shopping Comes to Life
    - Exclusivity
    - Engagement
    - Innovation
    - Interactive and Experiential Shopping
    - Sensory-Driven Store Designs
    - A Space to Socialise and Unwind
    - Personalised Engagement
- Business Segments
  - Loyalty
    - First Citizen Club
      - Classic
      - Silver Edge
      - Gold
      - Black
    - Beyond Rewards: A Loyalty Programme That Delivers More
      - Exclusive Discounts and Early Access
      - Personalised Engagement
      - Curated Experiences
      - Priority Services
  - Beauty
    - Our Approach: The Three E’s of Beauty
      - Expression
      - Engagement
      - Education
    - Building a World-Class Beauty Portfolio
      - Premium and Prestige Beauty
      - Professional Skincare and Makeup
      - Fragrances and Lifestyle Beauty
    - Global SS Beauty
      - Exclusive Brand Partnerships
      - Expanding Distribution
      - Standalone Beauty Boutiques
    - Driving Digital and Social Media Engagement
  - Shoppers Stop Brands
    - Kashish
    - Stop
    - Fratini
    - Bandeya
    - Haute Curry
    - Arcelia
    - Joyology
  - Expansion
    - Growing Closer to You
      - New Departmental Stores Opened
      - Renovated Stores
  - INTUNE
    - Always in Tune with You
  - HomeStop
    - The Destination for Inspired Living
  - Technology
    - Transforming Retail Experiences
      - Enhancing Customer Experience
        Omnichannel Integration
        AI-Enabled Personal Shopping
        Voice AI
        Customer Support
      - Data, Analytics and Use of AI: Driving Business Growth
        AI-Based Inventory Management
        AI-Generated Photoshoots
        AI Sentiment Analysis
        Power BI Dashboards
        Predictive Analytics
      - Robust Tech Infrastructure
        100% Cloud Adoption
        Cybersecurity
        App Modernisation
      - Looking Ahead: Future Tech Initiatives Planned
  - Marketing
    - Powering Growth through Brand Equity and Customer-Centricity
      - Customer-Centricity
        Celebrating India’s Diversity through Regional Festive Campaigns
        GTM Innovation: Travel Edit with Vogue and SOTC
      - Brand Equity
        India Weds with Shoppers Stop: A Signature IP in Wedding Fashion
        Gifts of Love: Celebrate your Bonds with Timeless Gifts
  - ESG
    - Environment
      - Responsible Waste Management
        Reducing Plastic Waste
        Waste Optimisation
        EPR
      - Sustainable Materials and Circularity
        Eco-Friendly Fabrics
        Paper Bag Recycling Initiative
      - Energy Efficiency and Carbon Footprint Reduction
        Solar Rooftop Panels
        IoT-Enabled HVAC Systems
        Hi-Lumen LED Lighting
        Universal Fixtures
    - Social
      - Diversity, Equity, and Inclusion (DE&I)
        Persons with Disabilities (PWD) Inclusion
        Women Achiever Awards
      - Talent Acquisition and Retention
        Structured leadership programmes
        Succession planning framework
      - Recognition and Achievements
    - Governance
      - Corporate Governance Report
      - Board of Directors
      - Committees of the Board
        Audit Committee
        Risk Management Committee
        Nomination, Remuneration & Corporate Governance Committee
        Stakeholders’ Relationship Committee
        Corporate Social Responsibility Committee
  - Sustainability
    - Where Purpose Meets Planet
      - Responsible Waste Management
      - Sustainable Materials and Circularity
      - Energy Efficiency and Carbon Footprint Reduction
  - People
    - Where People Meet Potential
      - Diversity, Equity, and Inclusion (DE&I)
      - Talent Acquisition and Retention
      - Well-Being and Employee Experience
      - Mental Wellness Programmes
      - Flexible Work Culture
  - Governance
    - Where Ethics Meet Execution
    - Board of Directors
    - Committees of the Board
      - Audit Committee
      - Risk Management Committee
      - Nomination, Remuneration & Corporate Governance Committee
      - Stakeholders’ Relationship Committee
      - Corporate Social Responsibility Committee